Shipping Policy
Processing Time
At Juger Street, each item is made to order to ensure the highest quality for our customers. Due to this, our products require a processing period before they are shipped. Typically, processing takes 2-7 business days. Please note that during peak seasons or sales events, processing times may be slightly longer.
Shipping Times
Once your order is processed, it will be shipped directly to your address. The estimated shipping times are as follows:
- United States: 3-7 business days
- Canada: 5-10 business days
- Europe: 5-15 business days
- Australia & New Zealand: 7-20 business days
- International: 10-30 business days
These shipping times are estimates and do not include the processing period.
Shipping Rates
Shipping rates vary depending on the destination and the type of product ordered. The shipping cost will be calculated and displayed during checkout.
Order Tracking
Once your order has been shipped, you will receive an email with tracking information. This allows you to track your order's progress as it makes its way to you.
Custom Duties & Taxes
For international orders, additional customs duties, taxes, or fees may be required depending on your country's regulations. These charges are the customer's responsibility and are not included in the product price or shipping cost.
Delays & Issues
While we strive to ensure timely delivery, occasional delays may occur due to customs inspections, postal service issues, or other unforeseen circumstances. If your order is delayed beyond the estimated shipping time, please contact our support team for assistance.
Changes to Your Order
Once an order is placed, it begins processing immediately. If you need to make changes to your order, please contact us within 24 hours. We will do our best to accommodate your requests, but please note that changes may not be possible once production has started.
Contact Us
If you have any questions or concerns regarding your shipment, feel free to reach out to our customer support team via our Contact Us Page or email us at support@jugerstreet.com.